When a prospective Tradeloop member wants to join the community, we check the basics first, including - but not limited to:
- Is the phone number correct and in service?
- Does the email address work and is it tied to the company URL?
- Does the Web site list a street address and does it match the address given to us?
- Is the credit card number valid?
Member verification can be a time-consuming process and we take it seriously. Tradeloop's Business Development Manager, John Beanland, described the process this way:
"We go above and beyond for our customers. We have invested and continue to invest money and man hours to develop and maintain a strict validation and verification process. Using the tools we have developed and some intuition we were able to catch him and block him from the site."Our system isn't perfect, but we work hard to keep fraudulent companies out of Tradeloop. Using the Fast Track Fraud Alert system and the Ethics Process, we can even warn the community about companies who aren't part of Tradeloop.
Thanks to our internal controls and the hard work of our Customer Service department, we're keeping Tradeloop a safe place to do business.