Modify Your Company Description to Add Rich Text & Formatting

A complete company description on Tradeloop increases your credibility with other dealers and your visibility to search engines. With the new Rich Text Formatting (RTF) option, you can now make your company decription more visually appealing as well.

Here's how the new Company Description text box appears when you edit/update your Member Profile:

The RTF options let you format your description using:

• Bold text
• Italics
• Underlining
• Ordered and unordered lists
• Text colors
• And more....

Consider the display differences between these two profiles:

JJ Smith & Associates is a leading global supplier of refurbished equipment, off-lease IT hardware, and technical services. We're headquartered in Nashville, TN and specialize in products from leading OEMs including Sun, Cisco, HP, Nortel, Lucent, and EMC. We maintain an in-stock inventory averaging more than $20 million and offer same-day shipping on most orders. Contact us today for pricing and information or visit our Web site at JJSmithAndAssociatesEquipmentSales.com

This version is much easier to read with formatting added:

JJ Smith & Associates is a leading global supplier of refurbished equipment, off-lease IT hardware, and technical services. We're headquartered in Nashville, TN and specialize in products from leading OEMs including:

• Sun
• Cisco
• HP
• Nortel
• Lucent
• EMC.
  

We maintain an in-stock inventory averaging more than $20 million and offer free, same-day shipping on most orders. Contact us today for pricing and information or visit our Web site at JJSmithAndAssociatesEquipmentSales.com

Read more tips on how to create a good company description and then consider updating your company description information to make it more useful to other dealers and search engines. Edit your account information at your Edit Profiles page.

Have you tried the new formatting options? What do you think? Share your opinion here at the member blog.

Expand/Collapse Feature Added To Broadcast Page

The Broadcast page has a new option that allows you to quickly scan just the titles of Broadcasts or display all the content of each post. Use the "Show Full Text" checkbox to toggle the display on and off.

In the example image below, the checkbox and text are underlined in red:


Check the box to read the content of each Broadcast and uncheck the box to return to the default page display, which is a list of Broadcast titles.

The Broadcast section is one of the most active parts of Tradeloop: members are constantly posting both public and members only Broadcasts. Looking for a specific item? You can search the Broadcasts using the search box at the top of the page.

Remember though: we offer other tools and reports that also help you find the products you need quickly and easily:

• Broadcast filters - Create personalized filters and receive just the Broadcasts you want.
  
• Receive Broadcasts via RSS feeds.
• Search inventory lists of individual dealers.
• Saved search reports notify you when someone uploads a part you've been looking for.

We're continually upgrading the Tradeloop site and adding new features - often in response to suggestions from members. Share your ideas with us and other members here at the blog or contact Customer Service.

Use The Ethics Process - Not Broadcasts - To Resolve Disputes

Last week, we had several incidents where Tradeloop members used the Broadcast system to disparage other members. This is a serious violation of our terms of service, so we want to remind everyone about the procedures in place to help resolve disputes and alert the community to fraud: the Ethics process and Fast Track Fraud Alerts.

Tradeloop's Ethics process is governed by our all-volunteer Ethics committee. They're a group of industry veterans who work with the parties involved in a dispute to help resolve it amicably. When that's not possible, the committee may take actions ranging from issuing a warning to banning a company from Tradeloop.

Members are required to participate in the Ethics process as a condition of their Tradeloop membership. Our committee members and staffers work hard to keep the process fair, transparent, and speedy. Once cases are resolved, members can review the details of posted cases and offer their own comments at the Ethics blog.

Until a case is decided and posted though, we keep the information private to protect the privacy and reputations of those involved. That's why we can't allow members to bypass the Ethics committee and use the Broadcast system to distribute disparaging information: it's not fair to the other company involved.

Fast Track Fraud Alerts are used to quickly warn the community when we get information that someone may be trying to defraud members - such as a case of identity theft. That situation is quite different than a dispute between two members over contract terms or product quality. Members submit Fraud Alert requests, which are reviewed by the Ethics committee before a warning message is sent.

We encourage everyone to use the Fast Track Fraud Alert form if they suspect fraud and to use the Ethics process to get help resolving a business dispute with another dealer.

Changes to the "Send a Broadcast" Page

We've changed two settings on the "Send a Broadcast" page to make it easier to send a Broadcast message.

Previously, many Tradeloop members created custom Broadcast signatures and used them on every Broadcast - IF they remembered to check the "Use Signature" box. So a member suggested a small modification: "Why not use the signature by default and ask members to unclick the check box if they don't want to include it?"

So we did. Now, when you send a Broadcast, the system will remember your signature settings and use them as the default on your next Broadcast.

Members will see another change on that same page as well. Only Trial Members have to click the checkbox to agree to the Broadcast terms:

This broadcast is not intended to solicit employees from other Tradeloop members. This broadcast is not offensive, harmful, or disparaging to anyone in any way.

Tradeloop members have already agreed to these terms as a condition of membership, so asking them to agree over and over was redundant.

We get many ideas for new features and site improvements from the Tradeloop community, so please keep sharing your ideas and concerns with us. Contact Customer Service with your suggestion or post it here for discussion at the member blog.

Search Box Added to Member Dashboard

Last week, we asked Tradeloop members to comment on the new Member Dashboard and offer their comments and suggestions. You did and we've responded by adding a search box to the page.

One of our Pro members suggested the change, noting: "I want to be able to search for product. The search bar needs to be front and center." Here's the new layout:

All other functions on the page remain the same: you can complete your member profile, watch a training video, make Connections, and more. Are there other additions or modifications that you think would make the dashboard more useful? Please share your suggestions with us.