Tradeloop's Member Blog And News: New Option to Hide Broadcast Messages

About Tradeloop

My photo
We are the largest B2B marketplace for computer brokers, computer leasing companies, used computer wholesalers, third party maintainers and self-maintainers, who trade wholesale computer lots of used & surplus computers, bulk electronics, and hard-to-find used computer parts.

Promote Yourself

Does your company have a story that might interest our membership?

Let us know and you may see your name in print. We're looking for members to write case studies on. Contact us here.

Wednesday, January 21, 2009

New Option to Hide Broadcast Messages

We've given our Customer Support staff the ability to hide a member's Broadcast messages upon the member's request.

As a security measure, we don't allow members to hide their own Broadcasts. That's to keep someone from sending out a Broadcast message that's fraudulent in some way (such as counterfeit parts), and then hiding the message on the Tradeloop site. Even though the original Broadcast wouldn't be accessible, members would still receive the email message, and the sender could set up deals based on that.

When a member asks to have his Broadcast messages hidden, Customer Support will ask for a reason and check for signs of fraud before hiding any messages. We rarely encounter those. Usually a member wants to hide a Broadcast to keep it from being indexed by Google and other search engines. He may still be getting calls about parts he's already sold or Broadcasts sent out by someone who's left the company. By hiding the Broadcasts, we can keep them out of Google.

Although it would be less work for our staff if members could hide their own Broadcasts, we think it's important to include this quick verification step. It's part of continuing effort to serve members and keep Tradeloop a safe place to do business.

No comments: